Yarn must be returned within 30 days to receive a refund.
Yarn may be returned within 30-90 days for exchange or store credit.
No returns after 90 days.
Needles are returnable within 24 hours for refund.
Needles may be returned within a week of purchase for exchange or store credit.
No returns after one week.
Custom orders require 50% down with the balance due when yarn is picked up.
Custom orders may be retuned for exchange or store credit only – no refunds.
All returns must be in like new condition with all labels and tags in good condition.