Returns

Yarn must be returned within 30 days to receive a refund.

Yarn may be returned within 30-90 days for exchange or store credit.

No returns after 90 days.

 

Needles are returnable within 24 hours for refund. 

Needles may be returned within a week of purchase for exchange or store credit.

No returns after one week.

 

Custom orders require 50% down with the balance due when yarn is picked up.

Custom orders may be retuned for exchange or store credit only – no refunds.

 

All returns must be in like new condition with all labels and tags in good condition.